Sustainability > Stakeholder Engagement

Stakeholder Engagement

Building Connections, Creating Shared Value

Sustainability Overview
Global Stewardship
Stakeholder Engagement
Governance
Economy
Environment
Social
Grievance

Creating Long-Term Value Through Meaningful Stakeholder Engagement

Meaningful stakeholder engagement enables WTK to understand stakeholder expectations, manage sustainability-related risks and opportunities, and strengthen long-term relationships. Through open dialogue and transparent communication, we gather valuable insights that support responsible decision-making, improve business performance, and contribute to sustainable value creation for our stakeholders and the communities where we operate.

Our Engagement

Principles

Listen to stakeholder perspectives and identify their needs and expectations

Address concerns, manage impacts and take appropriate actions

Continuously strengthen our sustainability performance through stakeholder feedback

Maintain open, regular and transparent communication across our operations

Work together with stakeholders to create shared values and positive outcomes

Who We Engage

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Investors and Shareholders

We maintain transparent communication to enhance confidence and create long-term shareholder value.

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Employees

Our people are our greatest strength. We value their wellbeing, growth and contributions.

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Customers

We strive to deliver quality products and services that meet customer expectations and build lasting trust.

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Government and Regulatory Authorities

We work closely with authorities to ensure compliance and support sustainable development.

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Local Communities

We support community development and respect the rights, culture and aspirations of local communities.

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Business Associate, Suppliers and Contractors

We collaborate with our partners to build a responsible, resilient and sustainable supply chain.

Investors and Shareholders

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Engagement approach

Annual General Meeting (“AGM”)
Financial results briefings and announcements
Annual Report and Sustainability disclosures
Corporate website
Bursa announcements

AREAS OF INTEREST

Financial and operational performance
Business strategy, growth plans and risk management
Corporate governance practices
Sustainability performance and disclosures

OUTCOMES/VALUE CREATED

Transparent, timely and consistent communication
Improved understanding of the Group’s strategy, risks and performance
Strengthened investor confidence and long-term value creation

Employees

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Engagement approach

Training programmes, workshops and internal awareness initiatives
Performance appraisals and feedback mechanisms
Sports, wellness and recreational activities
Grievance and whistleblowing channels

AREAS OF INTEREST

Respect for human rights and fair labour practices
Occupational safety and health
Training, skills development and career progression
Job security, welfare, remuneration and benefits
Workplace wellbeing and engagement

OUTCOMES/VALUE CREATED

Improved understanding of Group policies, values and organisational direction
Enhanced teamwork, morale and organisational culture
Strengthened workforce capability through training and certification
Improved employee wellbeing, engagement and retention

CUSTOMERS

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Engagement approach

Formal and informal meetings
Face-to-face engagements and site visits
Corporate website and digital platforms
Social media, phone calls, emails and messaging platforms

AREAS OF INTEREST

Product quality, safety and certification
Customer service standards and reliability
Compliance with sustainability and regulatory requirements
Ethical business conduct and corporate governance

OUTCOMES/VALUE CREATED

Strengthened customer relationships and trust
Improved customer satisfaction and retention
Enhanced corporate reputation and brand credibility
Better alignment with customer sustainability expectations

Government and Regulatory Authorities

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Engagement approach

Site inspections and official visits
Meetings, dialogues and consultations
Industry workshops and briefings
Collaboration and partnerships

AREAS OF INTEREST

Regulatory compliance and reporting
Environmental management and protection
Labour practices, occupational safety and security
Responsible and ethical business conduct

OUTCOMES/VALUE CREATED

Compliance with applicable laws and regulations
Improved understanding of regulatory requirements
Enhanced environmental, safety and operational practices
Constructive engagement with regulators

Local Communities

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Engagement approach

Community engagement programmes and dialogues
Corporate social responsibility (“CSR”) initiatives
Grievance and whistleblowing channels

AREAS OF INTEREST

Community development and social wellbeing
Employment and economic opportunities
Environmental and social impacts
Complaints and grievance resolution

OUTCOMES/VALUE CREATED

Stronger and more constructive community relationships
Support for local development and social needs
Increased local employment opportunities
Improved grievance management and community trust

Business Associates, Suppliers and Contractors

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Engagement approach

Meetings, briefings and tender processes
Contractual engagements and supplier evaluations
Whistleblowing channels

AREAS OF INTEREST

Business continuity and reliability
Regulatory and contractual compliance
Sustainable and responsible supply chain practices
Fair pricing, service quality and ethical conduct
Transparency in procurement

OUTCOMES/VALUE CREATED

Improved supply chain reliability and performance
Increased awareness of Group sustainability and compliance expectations
Enhanced alignment with Group policies and standards
Strengthened long-term business relationships

Engagement in Action

We engage through a variety of platforms and activities tailored to each stakeholder group.

These engagements help us better understand expectations, address concerns and co-create solutions for a more sustainable future.

Stakeholder Engagement Session

Food Sampling Session with Customers

Employee Training & Awareness

Festival Celebration with Employee

Supplier Visit

Site Visit

Engagement with Suppliers and Customers

STAKEHOLDER SURVEY l Your Voice Matters

Double Materiality Assessment FY2026

WTK is conducting its Double Materiality Assessment FY2026 to understand the sustainability impacts of our operations and how sustainability-related risks and opportunities may affect the Group. Stakeholders are invited to share their views to help identify and assess material sustainability topics.

Take the Survey

Our Membership of Association

The Group engages with relevant industry stakeholders to support responsible business practices and enhance sustainability performance across its value chain.